Where does Satori source its tea?
We source our teas from the finest tea growers in India.
Do you use any flavoring for the teas?
We do not use any artificial flavoring in our teas. We believe in savoring each cup in its purest form. Some of our teas are blended with natural dried ingredients that are locally sourced.
Where are the teas blended?
The teas are blended with utmost care and finesses at our Bombay studio with the help of an experienced tea taster and blender. After blending they undergo a stringent quality check.
How long do the teas remain fresh?
The shelf life of tea is two years when stored in an airtight container away from direct sunlight. We recommend that you consume our teas within one year of purchase to get the best results.
What is the best way to store the teas?
Tea is best stored in a cool, dark place, in an airtight container. The hygroscopic nature of tea allows it to easily absorb moisture and all scents around it. So always keep it away from spices and perfumes.
Can we make ice tea using satori teas?
All teas can be brewed cold as well. We recommend a slow cold brew process overnight,
allowing the notes of the tea to slowly steep in to the bottle. Experiment with the quantity
of tea leaves used and the time for steeping to find your perfect balance. Another suggestion is to use room temperature water and place the brew to steep overnight in the fridge as opposed to using cold water or ice directly with the tea leaves. We enjoy our cold
brews without sugar, should you feel the need to sweeten it, always go with a little bit of honey.
I am unable to place an order online. How do I proceed?
Please contact our customer service at sip@satoritea.in or call us on +91-9987929000.
Can I change my order once it has been placed?
If you’d like to change the selection of products after placing the order, please write to us on sip@satoritea.in within an hour of placing your order. We will do our best to accommodate your request. Once the orders are processed and packed for shipping, we cannot make any changes.
Can I send the package as a gift?
Yes. Please check on the gift option at checkout and add your message for the note.
Is my personal information kept safe with Satori?
Yes. We do not keep hold of any of your banking details.
Can I track my order?
Once the order is packed and ready to be shipped, you will receive a text message updating you of the same.
Do you accept returns on teas?
Due to our Food Safety Quality Control program and insurance regulations, we are unable to accept returns of any food products. Tea and other consumable botanicals are considered food products; therefore we are not able to accept any returns on tea due to possible food contamination. PLEASE NOTE: shipping is non-refundable on any orders. Please kindly review and confirm your order before completing payment. If you are not satisfied for any other reason, please contact our office directly at sip@satoritea.in or +91-9987929000
Why are some teas labelled 30gms and some 50gms?
All our tins are the same size. However, the size of the leaf varies which results in different
quantities for different products. Each tin is filled to the brim, so you need not worry about
receiving a half-full tin. Some blends such as the Kiss of Rose (30g) consist of a larger whole
leaf as compared to the Citrus & Spice (50g) which consists of a medium-sized leaf.
Do you offer customized gifting options?
If the order quantity is above 200 pcs, we can discuss customization options with you.
Do you take bulk gifting orders?
Yes, we do. Please contact us on +919987929000 to discuss your gifting requirements. You may write to us at sip@satoritea.in.